Privacy Notice
Who we are and what we do
Post : Data Protection Representative, Ground Floor, Office 1, 2 Holland Road West, Birmingham, B6 4DW
What data we collect and why
- Your name
- Your current and previous address
- Your date of birth
- Details on your financial profile including your income and expenditure
- Your identification documents (e.g. copies of passport or driver’s license)
- Other relevant details required to establish your identity
- Other relevant information pertinent to the application for a loan as may be required by the lender
With whom do we share your data?
- Credit Reference Agencies (CRAs)
- Fraud Prevention Agencies
- The Financial Conduct Authority
- Statutory Bodies on their lawful request, e.g. NCA, police forces.
Your Rights
You may object to us holding or processing your personal data and/or request that we remove this data from our storage and if you have not commenced with your initial enquiry we will suspend your data. Please be advised, however, that should you request that this takes place before a loan completes then we will be unable to provide you with advice or complete the loan application. Please contact the firm’s Data Protection Representative for further details or to exercise your rights.
Where you or we become aware of an error in the data that Diva Partnerships Ltd controls, processes or holds, you have a right to have that data corrected. You can inform our Data Protection Representative of any errors that need to be corrected.
You also have the right to request either the details of the data we hold on you or to request a copy of this. We are obliged to provide this to you within 30 days of receipt of your request. Please contact the firm’s Data Protection Representative to request this.
You have the right to request that data which we hold is passed to another Data Controller for their use on your behalf via a “machine readable” format. This can be requested from the Data Protection Representative.
You have a right to complain, via our Data Protection Representative, in regards to how and why we process, or any errors we have made in the processing of, your data. Your complaint can also be made to the Information Commissioners
Telephone: 0808 531 0216
Data Retention
Diva Partnerships (Birmingham) Ltd will only retain your data for as long as is necessary. In all cases this will be for a period of 7 years. We are obliged to retain your data for this period in order to meet our regulatory and legislative obligations.
